Terms of Service
Last updated
These terms govern your use of this website and, at a general level, engagement of SmartFlow AI's services. Specific client projects are governed by their own signed statement of work or service agreement — where the two conflict, that agreement takes precedence.
1. Acceptance of terms
By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy. If you don’t agree with any part of these terms, please don’t use this website.
2. Our services
SmartFlow AI provides AI engineering and software development services — including AI automation, AI chatbots, custom software development, web development, AI consulting, and data analytics — to business clients, delivered under individually scoped, fixed-price engagements.
The specific deliverables, timeline, and price for any engagement are defined in a separate proposal or statement of work agreed with the client before work begins. Nothing on this website constitutes a binding offer to perform services on specific terms; pricing shown on the Pricing page is illustrative starting-point guidance, not a quote.
3. Website use & accounts
This website does not currently require you to create an account or log in to browse content, read the blog, or submit the contact form. You agree to use this website only for lawful purposes and not to attempt to disrupt its operation, probe it for vulnerabilities without authorization, or scrape its content at scale without our written permission.
If we introduce account-based features (such as a client portal) in the future, use of those features will be governed by additional terms presented at that time.
4. Payments
Payment terms for client engagements — including deposit amounts, milestone or installment schedules, and accepted payment methods — are set out in the applicable proposal or service agreement for that engagement, not on this website. As a general practice:
- Engagements typically begin with a deposit before work starts, with the remainder tied to agreed milestones or delivery
- Invoices are due on the terms stated on the invoice itself; late payment may pause active work until resolved
- All fees are quoted exclusive of applicable taxes unless stated otherwise
5. Intellectual property
Unless otherwise agreed in writing, upon final payment for a client engagement, ownership of the custom code and deliverables built specifically for that client transfers to the client. SmartFlow AI retains ownership of its own pre-existing tools, frameworks, internal libraries, and general know-how used to deliver the work, and may reuse non-client-specific components across other engagements.
All content on this website — including text, graphics, the SmartFlow AI name and logo, and site design — is owned by SmartFlow AI or its licensors and may not be copied or reused without permission.
6. User conduct
When using this website, you agree not to:
- Submit false, misleading, or spam content through our contact or newsletter forms
- Attempt to gain unauthorized access to our systems or another user’s data
- Use the website to transmit malware or engage in any unlawful activity
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
7. Confidentiality
Information you share with us through the contact form or during a client engagement is treated as confidential and used only to evaluate and deliver the relevant work, consistent with our Privacy Policy. Formal engagements may be additionally covered by a mutual non-disclosure agreement where appropriate.
8. Disclaimers & liability
This website and its content are provided “as is” without warranties of any kind, express or implied. While we make reasonable efforts to keep information on this site accurate and current, we don’t guarantee it’s error-free or uninterrupted.
To the fullest extent permitted by law, SmartFlow AI will not be liable for any indirect, incidental, or consequential damages arising from your use of this website. Liability arising from a specific client engagement is governed by the limitation-of-liability terms in that engagement’s service agreement, which take precedence over this general website disclaimer.
9. Termination
We may suspend or restrict access to this website for anyone who violates these terms. Termination of an active client engagement — including notice periods, wind-down obligations, and payment for work completed to date — is governed by that engagement’s own service agreement.
10. Governing law
These terms are governed by the laws of Pakistan, without regard to its conflict-of-law principles. Any dispute arising from these terms or use of this website will be subject to the jurisdiction of the courts located in Pakistan, unless a specific client service agreement states otherwise.
11. Contact us
Questions about these terms? Reach out directly:
- Email: suryabhaium325948@gmail.com
- Phone: +92 333 5674870
- Or use our contact form
These terms are provided as a general template and haven’t been reviewed by a lawyer. Before launch, have them reviewed by qualified legal counsel — particularly the governing law, payment, and liability sections — to make sure they’re appropriate for how and where you actually operate.