Privacy Policy
Last updated
This policy explains what information SmartFlow AI collects through this website, why, and what choices you have. It's written in plain language on purpose — if anything here is unclear, email us and we'll clarify it directly.
1. Information we collect
We collect information in two ways: what you give us directly, and a small amount collected automatically.
Information you provide. When you submit the contact form, we collect your name, email address, and message, along with any optional details you choose to share — company, phone number, service interest, and budget range. When you subscribe to our newsletter, we collect your email address.
Information collected automatically. When you submit a form, we record your IP address and browser user agent alongside the submission. This is used solely for spam and abuse prevention — not for tracking or advertising — and is described further in Section 3.
We do not collect payment card details through this website; any billing for client engagements is handled separately, directly with our team.
3. Analytics
We may use privacy-respecting, aggregate analytics (such as server-log-based or cookie-free tools) to understand overall traffic patterns — for example, which pages are visited most — so we can improve the site. Any analytics we use is configured to avoid collecting personally identifying information and does not sell or share data with advertisers.
The IP address and user agent captured on form submissions (Section 1) exist purely to detect spam and automated abuse of our contact and newsletter forms, and are not used for behavioral tracking.
4. How we use information
- To respond to your contact form submission and follow up about your inquiry
- To send newsletter emails you’ve explicitly opted into (double opt-in — you must confirm via email before we send anything)
- To detect and prevent spam, abuse, or fraudulent form submissions
- To maintain records of client communications for our own business purposes
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Third-party services
We rely on a small number of third-party service providers to operate this website:
- Resend — delivers transactional emails (contact form confirmations, newsletter confirmation emails)
- A PostgreSQL database provider — stores contact form submissions and newsletter subscriber records
- Our hosting provider — serves this website and processes requests
Each of these providers processes data only as necessary to provide their service to us, under their own privacy and security practices.
6. Data retention
Contact form submissions are retained as long as needed to respond to your inquiry and maintain reasonable business records, after which they may be archived or deleted. Newsletter subscriber records are kept until you unsubscribe — every email we send includes an unsubscribe option, and unsubscribing removes you from future sends.
7. Your rights
Depending on where you’re located, you may have rights to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent to future contact (unsubscribe from the newsletter, or ask us to stop processing your inquiry)
To exercise any of these rights, email us at suryabhaium325948@gmail.com. We’ll respond within a reasonable timeframe.
8. Children's privacy
This website and our services are directed at businesses and professionals. We do not knowingly collect information from children under 13 (or the relevant age of consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we’ll delete it.
9. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be reflected here; we encourage checking back periodically.
10. Contact us
Questions about this policy or how your information is handled? Reach out directly:
- Email: suryabhaium325948@gmail.com
- Phone: +92 333 5674870
- Or use our contact form
This policy is provided as a general template and hasn’t been reviewed by a lawyer. Before launch, have it reviewed by qualified legal counsel to ensure it fully meets the requirements of the jurisdictions you operate in and serve (e.g. GDPR, CCPA, or other applicable data-protection law).